What Is the Public Service Commission?

 The Public Service Commission or "PSC" functions as a quasi-judicial body setting utility rates and establishing policies and standards affecting the the quality of service provided by the utilities to District ratepayers. The PSC is headed by three Commissioners appointed by the Mayor and confirmed by the District of Columbia Council. The Commission, assisted by a staff of lawyers, technical specialists, economists and others, has jurisdiction over the regulation of District investor-owned electric, natural gas and telephone utilities providing utility service to District Consumers.

 The PSC also performs a judicial function in ruling on individual consumer complaints against the utilities brought before the Commission for determination. Viewed in this light, the PSC's role is to balance the interests of consumers and the public utilities.

 The PSC regulates the utilities through a formal legal process in which the affected company has an opportunity to present its case, and opposing parties respond to the companies presentation. Although OPC is the only statutory party of right in the utility regulatory scheme, other parties might include large users, the District and federal governments, small businesses, the transit authority and consumer or community groups. By law, the PSC staff is not a party. It serves in an advisory capacity to the PSC to ensure the Commission has a full and complete record to make fair and enlightened decisions.

Contact the Public Service Commission

For general inquiries: (202) 626-5100

For Consumer Complaints: (202) 626-5120

By Mail:
D.C. Public Service Commission
1333 H Street N.W., 7th Floor East
Washington, D.C. 20005