A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A.
About the Office
Aggregation Hot Topics
Applying for utility discount programs
Articles
Annual report

B.
Bell Atlantic D.C./Verizon
Bell Atlantic Merger 
Bell Atlantic (Verizon) rates
Biography of the People's Counsel
Brochures
BA-DC's Local Service Provider "Freeze Policy"

C.
Cellular towers
COCOTS(Public Pay Telephones)
  Charts
  Facts & Questions
  General Q&A
  Hearing (pdf)
  Investigation
  New Rules

Community calendar
Competitive Providers
    Natural Gas
    Telecommunications
Consumer Bill of Rights
Consumer Complaints
Consumer Education Forum
Consumer Services Division
Consumer Tips
      Summer CoolingTips
      Winter Heating Tips
Consumer Utility Board (CUB)
Consumer Choice Survey
Contact OPC
Cramming

D.
DC Consumers Win!
Digital Divide
Discount Programs & Income guidelines
DSL/Advanced Services Hearing
Directorate 


E.
Energy Expo
Economy II Program
Electric Restructuring
Restructuring Fact Sheet
Restructuring Legislation
E911/311 Legislative Proposal
Electricity Tariff 99-1
Electric Retail Choice / Market Monitoring
Español
EVIDENTIARY CHECK-LIST

F.
Fact Sheets
Formal Case No. 945: Divestiture
Formal Cases
   fc814-IV, fc829,fc850,
   fc892, fc945, fc950,
   fc962, fc982, fc988,
   fc991, fc992,
Frequently asked questions

G.
Gas Providers
Gas Pilot Program
Glossary of Utility Terms

H.
Hot topics

I.
Issues
 
Electric Industry
  Gas Industry
 
General
 
Telecommunications Industry

J.
Joint Utility Discount Day (JUDD)
Jobs at OPC

K.
Know your rights as a consumer

L.
Legislation Division
Legislation; Electricity Competiton
Links to utility stakeholders
Long Distance service, complaints, etc.
Long Distance Tips

M.
Master Meter Legislation
Manhole Explosions
Merger
Monthly Message
MIS Division
Mission Statement

N.
Natural Gas Pilot Programs
  Residential Retail Choice
  Commercial pilot program.
  residential gas suppliers
  commercial natural gas suppliers.

New Verizon Monthly Telephone Bill

O.
Online brochures
Operations Division
OPC Filings
OPC-DC Consumer Complaint Database
OPC's Initial Comments
OPC's Opposition To Application For Reconsideration
OPC's Request For Evidentiary Hearing
OPC's Publications
Organizational Chart
Outreach & Education
Oversight Hearing

P.
Payphone Complaint Data
Pay Telephone rules
People's Counsel's Biography
PEPCO, contacts,
PEPCO residential rates,
Press Releases

    2003
    2002
    2001
    2000
    1999
PSC's Order
PUBLIC PAYPHONE HEARING
PUBLIC PAY TELEPHONES

Q.
Quality of Service forums
Quality of Service petition
Quality of Service Investigations
Questions about utility bills


R.
Retail Competition
Restructuring
    Electric Industry
    Telecom Industry

Rights of Consumers

S.
Slamming
Staff, OPC
Stranded Costs

Summer Cooling Tips
strike, CWA

T.
Telecommunications Relay Service
Telecommunications-Infrastructure Trust Fund
Tort Reform Tariff proposal


U.
Utility Consumer Bill of Rights
Utility Company Contacts
Utility related links
Utility Working Groups
Utility Problems

"Unbundled" rates, (WG's)
Universal Service in Telecommunications
Unlocking the Box


V.

Verizon see also "BA-DC"
Verizon Strike
Verizon rates
Vacancies
Voice is Heard

W.
Winter Heating Cost Saving Tips
Washington Gas rates
WG Customer Choice Pilot Program
Washington Gas' Residential services
Working Group Activities F.C. No. 945

Washington Gas ordered to keep SE Customer
Service Center Open!


X, Y, Z.
Y2K Testimony
Monitoring the"Y2K" Problem

  Contacting OPC

The Office can be reached by telephone between the hours of 8:45 a.m. and 5:00 p.m., Monday-Friday at (202) 727-3071 for TTY/TTD please call (202) 727-2876.

After business hours you may leave a message to have your call returned on the next business day. Or use our mail form. To use our mail form Click here...



The Office of the People's Counsel for the District of Columbia
1133 15th Street N.W., Suite 500 Washington, D.C. 20005 (202) 727-3071
Fax (202) 727-1014 TTY-TTD 727-2876 email ccceo@opc-dc.gov

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