By Web:
Website: www.pepco.com
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

By Telephone:
(202) 833-7500 - General billing & service matters, including power outages
(202) 872-3432 - Life threatening emergencies
(202) 872-2369 - TTY/TDD for the hearing impaired
(202) 872-4641 - Habla Español
1-800-424-8028 - 24-hour toll free within the PEPCO service area.
1-800-257-7777 - Miss Utility

By Mail:
PEPCO, Written Correspondence Section,
701 Ninth St., N.W. 
Washington, D.C., 20068-0001   

To Make Residential Payments:
P.O. Box 2812
Washington, D.C. 20067-2812

To Make Non-Residential Payments:
P.O. Box 37605
Washington, D.C. 20067-7605

PEPCO Customer Service Centers:
1900 Pennsylvania Avenue N.W., 8:30 a.m.-5:15 p.m. (M-F)
2806 Martin Luther King Jr. Avenue, S.E., 9:00 a.m.-5:00 p.m. (M-F)